📌 If you are an end user, contact your authorized TD SYNNEX channel.
📌 Services are executed remotely.
📌 Includes the Official Check Point Certified Admin Course (CCSA) for 1 person.
+Opportunities
Take advantage of this opportunity and improve your security with our services.
specialized in Check Point Harmony Endpoint.
Implementation
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Account registration in the Cloud Management portal.
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Generation of up to 3 administrators.
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License application.
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Integration with Active Directory (if required).
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Creation of installation package.
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Configuration of up to 3 endpoint policies.
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Configuration of up to 2 profiles for Full Disk Encryption.
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Configuration of up to 2 profiles for Removable Media Encryption.
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Configuration of a Threat Extraction and Threat Emulation profile.
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Configuration of an Anti-ransomware and Antibot profile.
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Installation of agents on up to 30 supported endpoints.
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Knowledge transfer for installation of additional agents.
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Delivery of technical report.
Consulting Hours
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Assignment of a Check Point Harmony Endpoint technology specialist.
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Planning sessions, resolution of technical doubts and accompaniment in windows.
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Applicable exclusively to the purchased project.
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Not applicable for other technologies.
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Services implemented remotely.
To establish the start of activities, at least 24 hours notice is required for the assignment of the engineer.
Remote Support for 30 Agents | Hours of operation: 8x5
First Level
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Recording and identification of the problem.
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Case follow-up.
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Corrective actions and troubleshooting.
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Scaling to Second Level.
Second Level
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Advanced diagnosis of the reported problem.
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Corrective actions and troubleshooting.
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Request for debugs (if necessary).
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Identification of hardware related problems.
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Scaling to manufacturer.
